Train-the-Trainer
MicroKnowledge
offers flexible training sessions for your training staff. Adult
learning theory, classroom management, instruction skills and
evaluation methods may be covered. Technical information and
organization specific protocols and procedures may be incorporated
for instant relevance and effective learning.
Register for
a class
Personalized training and consulting is available upon
request.
Lesson 1:
Adult Learning Styles
- Characteristics
- Understanding learning styles
- Models for adult learning
Lesson 2: Preparing for a class
- Lesson plan
- Chunking information
- Using Ice-breakers
- Deciding on presentation methods
- Examples and analogies
- Humor
- Visual aids
- Using the appropriate visual aid
- Dealing with varying skill sets
- Refining your plan
- Creating a learning environment
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Lesson 3:
Delivering the class
- Developing communication skills
- Using your body effectively
- Building rapport with eye contact
- Understanding proxemics
- Voice development
- Identification and correction of common voice problems
- Watching your vocabulary
- Active listening
- Barriers to effective communication
- Beginning the training session
- Overview of questioning
- Questioning techniques
- Answering questions
- A model for presenting concepts
- Explain the concept
- Demonstrate the concept
- Guiding exercises
- Managing difficult behaviors
- The end of the training session
Lesson 4: Feedback and evaluation
- Overview of feedback
- Types of feedback
- Guidelines for giving feedback
- Receiving feedback
- Questioning techniques to elicit feedback
- Encouraging feedback
- End-of-course evaluations
- Self feedback
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