Proprietary Technology Training
Teaming Up for Success
At MicroKnowledge, we’re dedicated to providing you with customized training and top-quality reference materials. We can also partner with you to provide a roaming instructor offering live, desk-side assistance to people needing additional guidance.
Our team of experts enhances your own business team. With more than 20 years of experience, we work with you to analyze your information and communications technology. We provide training, guidance and support services that help you deliver on time and on budget. We deliver measurable results.
Create clear references
We time the release of your documents to coincide with your equipment or software rollout, and schedule testing and validation into our timeline. Our experts write all content, based on your input, and can prepare materials for instructional training, quick reference or online distribution.
Boost your help desk’s performance
We offer proven expertise supporting end-user needs. You can free your staff to focus on other initiatives while we track and answer questions, provide timely information, and develop customized resources. Or, we can develop a comprehensive set of tools that give your staff all they need to efficiently serve your customers. In either instance, we can coordinate your help desk with your intranet or website to offer 24x7 service.