Executive Vice President/Owner
Training and Development Specialist
Lisa’s specialty is in databases, programming languages and reporting tools.
Lisa Hebert Ryan has worked for more than 19 years training and supporting users of software applications. She is known for her professional demeanor, thorough command of topics, and ability to tailor training for every audience. At MicroKnowledge, Lisa conducts train-the-trainer sessions both for internal staff development and for customers.
She has extensive training experience in a variety of software applications including several proprietary software applications, network operating systems, MS Project, Visio, Crystal Reports, SharePoint, SQL, Visual Basic, and other various programming languages. She is proficient in a variety of word processors, spreadsheets, web design applications, business tools, presentation programs, databases and email.
Lisa has created course material for more than 20 computer courses. She regularly consults with customers to create courses, including those on website accessibility and web usability techniques, to meet the specific needs of their company.
A graduate of Russell Sage College in Troy with a degree in computer science, Lisa is a member of the Hudson-Mohawk American Society for Training & Development Board of Directors and served several years on the Rensselaer County Regional Chamber of Commerce Board of Directors and the chamber’s Leadership Institute Steering Committee.
Microsoft Office Certified Master Specialist
MOS Excel 2010 Expert
MOS Word 2010 Expert
MOS Excel 2010
MOS Outlook 2010
MOS PowerPoint 2010
MOS Outlook 2007
MOS Access 2003
Microsoft Certified Professional (MCP)