Note from Kathleen Pingelski, President

With the snow finally beginning to melt and temperatures starting to rise, all of us at MicroKnowledge are looking forward to all the wonderful signs of spring. We are also excited to be celebrating our 25th anniversary in 2011 and kicking off a new series of Customer Appreciation Days.

On April 28, we are offering a session on Using Google Docs on Collaborative Projects to help you learn about this free tool that provides the ability to collaborate on a document you are creating or editing. This is just one of several Customer Appreciation programs we have planned, so check out our full schedule.

Be sure to review our Coming Soon section, which features courses on Change Management and Using XML Databases and XQuery. These new training sessions will provide you with critical yet practical office skills to help you succeed.

In this month’s Community Matters we feature The Community Hospice, an important community organization that works with seriously ill patients to help them make the most of the remaining days in their lives. Our Tech Valley’s Brightest column features Russo Project Management, a strategic business partner to many businesses that assists in getting projects done when resources are tight or stretched thin.

Finally, be sure to check out our Try This, It Works section for helpful tips in PowerPoint and Adobe Acrobat.

As always, the MicroKnowledge team is springing into action to help you and your organization with all your training needs. Think Spring!

Kathleen Pingelski
President